ALGIERI PARIS has a 14-day return policy: you have 14 days from the delivery date of your order to ship/return it to our returns center for a refund or exchange.
Any complaints regarding delivery of the Product(s) must be submitted within 14 business days of receipt of the Product(s). They must be sent in their original condition (packaging, accessories, label etc.), using the documents provided in the package. If you have any questions, you can send an email to contact@algieriparis.com.
The product(s) must be returned to:
ALGIERI PARIS
2 passage of Entrepreneurs
75015, Paris
France
Any package returned after the prescribed deadline will be refused and returned to the sender. The costs and risks relating to the return of the Product(s) are the responsibility of the sender.
For customer service to accept the return, the Product(s) must be returned in perfect condition in its original packaging, intact, with its label attached, unworn, accompanied by all its accessories, and a copy of the purchase invoice.
The customer does not have to justify the reasons for their return or pay any penalties, with the exception of return costs and any potential customs duties.
ALGIERI PARIS cannot be held responsible in the event of loss, theft or damage to the package. Packages for which customer identification (surname, first name, address and return code) is not possible will be refused.
Upon receipt of the returned Product(s) by the Customer, customer service will send confirmation of receipt of the Product by e-mail.
DEFAULTS
If an item received is classified as faulty and has been damaged, you must contact us within 7 days of receipt.
TRADES
If you are interested in a different size, color or style, please return your items to us and simply place a new order for the piece you are interested in at algieriparis.com
REFUND
If the complete order is returned, the refund will include the standard delivery costs of ALGIERI PARIS. For this purpose, the customer inserts the delivery invoice indicating the package tracking number in the return package. ALGIERI PARIS will reimburse the Customer for the sums paid by the latter and corresponding to the acquisition of the returned Products (therefore excluding any customs duties), within a maximum period of 14 days by bank transfer to the account used with the credit card bearing the customer's name.
Please note that a deduction may be made if the value of the goods has been reduced as a result of you handling the goods more than necessary.
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