ALGIERI PARIS has a 14-day return policy: you have 14 days from the delivery date of your order to ship/return it to our return center for a refund or an exchange.
Any complaints regarding the delivery of the Product(s) must be submitted within 14 working days of receipt of the Product(s). They must be sent in their original state (packaging, accessories, label etc.), using the documents provided in the package. If you have any questions, you can send an email to customcare@algieriparis.com.
The product(s) should be returned to:
ALGIERI PARIS
23 rue Pierre and Marie Curie
94200 IVRY-SUR-SEINE
France
Any package returned after the prescribed time will be refused and returned to the sender. The costs and risks relating to the return of the Product(s) are borne by the sender.
For customer service to accept the return, the Product(s) must be returned in perfect condition in its original packaging, intact, with its label attached, unworn, accompanied by all its accessories, and a copy of the purchase invoice.
The customer does not have to justify the reasons for his return or pay any penalties, except for the return costs and all potential customs duties.
ALGIERI PARIS cannot be held responsible in the event of loss, theft or damage to the package. Parcels for which the customer's identification (surname, first name, address and return code) is not possible will be refused.
Upon receipt of the Product(s) returned by the Customer, customer service will send a confirmation of receipt of the Product by e-mail.
DEFAULTS
If an item received is classified as faulty and has been damaged, you must contact us within 7 days of receipt.
TRADES
If you are interested in a different size, color or style, please send your items back to us and simply place a new order for the piece you are interested in at algieriparis.com
REFUND
If the complete order is returned, the refund will include ALGIERI PARIS' standard delivery costs. To this end, the customer inserts the delivery invoice indicating the tracking number of the package in the return package. ALGIERI PARIS will refund to the Customer the sums paid by the latter and corresponding to the acquisition of the returned Products (therefore excluding any customs duties), within a maximum period of 14 days by bank transfer to the account used with the credit card bearing the customer's name.
Please note that a deduction may be made if the value of the goods has been reduced due to you handling the goods more than necessary.
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